Mental Healthcare provider teams up with Advanced to tackle digital transformation

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Mental Healthcare charity, St Andrew’s, has chosen Advanced as its strategic partner to deliver a digital transformation project, said to be worth several million pounds within the contract.

The project, which is designed to reduce IT risk, will see Advanced take the charity on a change programme allowing it to focus on its core skill – delivering specialist care to patients with some of the most complex and challenging mental health needs.

St Andrew’s cares for up to 900 patients, with 90% of those being referred by the NHS. Advanced was chosen by mapping its response to the charity’s transformation agenda.

Advanced will manage all business-critical services the charity requires. This includes jobs from desktop to data centre, 24/7 hosted infrastructure management – initially on dedicated infrastructure – with back up and disaster recovery services.

Mental Healthcare provider teams up with Advanced to tackle digital transformation

St Andrews partners with Advanced in digital transformation project to benefit patients.

Roy Wood, Managing Director, IT Services – Advanced, said: “As a forward-thinking mental healthcare charity living in a digital world, St Andrew’s has recognised the importance of re-imagining its organisation in order to meet staff, patient and regulatory expectations. Putting their faith in Advanced is testament to the success we’ve achieved in advising and transitioning other healthcare organisations, all underpinned by our robust security measures and a team of highly knowledgeable sector specialists.”

The first phase will include Advanced overseeing the service implementation and management of St Andrew’s Healthcare’s existing infrastructure. This will include an immediate focus on reducing the risk of external security threats to the charity.

Leslie Ross, Director of Business Change and IT at St Andrew’s Healthcare, said: “The whole world has changed, especially over the last two years which has seen cyber security become frontline news. Some industries, such as financial services, are geared up for this evolution; however the rest of the world is still hugely vulnerable. It’s time for us to step up to ensure we mitigate future risks, whilst becoming more mobile, agile and connected, as well as meeting St Andrew’s strategy and digitisation plans.”

Phase two of the transformation project will see Advanced comprise a full change management plan working alongside the charity to focus on three key areas to positively impact the digital transformation process.

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These areas include; investing in mobile technology for staff, supporting patients with products to help their therapy and leveraging the Internet of Things (IoT) allowing external suppliers’ secure access to reduce costs while protecting the core systems.

Ross adds: “In healthcare, it’s critical to find the right partner; one who can provide added value thanks to their deep understanding and experience of the sector, especially in managing secure, hosted environments and transformative projects.

“Advanced really understood what we needed and when combined with a clear cultural fit, it was an easy decision to make when selecting our strategic IT partner. We’re confident that our highly collaborative approach will help both parties achieve long-term value, reducing the overall total cost of ownership.”