People and culture named main barriers to cloud adoption in UK public sector

Leeds City Council looks for IT Partner to build hybrid cloud system

People and culture have been found to be the biggest hurdles for successful cloud adoption in the UK public sector.

The findings have been published in a whitepaper commissioned by Brightman, the IT transformation and change management experts.

Brightman said: “Moving to Cloud can present many challenges, one of the most complex being people and cultural resistance.

“The culture of the organisation needs to be aligned and the people adequately prepared, informed, bought-in and given the means to utilise the technology.”

The report titled ‘Cloud Transformation: It’s not just about the technology’ said that any changes to the work environment will face resistance.

It added: “If people don’t adopt a Cloud First mentality, then there is a real danger of propriety IT persistence and or shadow IT creeping in.”

In May 2013, the UK government introduced a ‘Cloud First’ policy to drive wider adoption of cloud computing in the public sector.

The policy stated that public sector organisations, when procuring new or existing services, should consider and fully evaluate potential cloud solutions first – before they consider any other option.

The policy resulted in IT transformation projects being undertaking by public sector organisations to move their workloads to the cloud.

Brightman said: “In the digital age where the public sector is looking to become more efficient and where consumers are more IT literate than ever and look to access services digitally, the pressures on public sector IT services have never been greater.”

However, a research report published by McKinsey showed that 70% of all IT transformation projects fail.

To address the challenges in the cloud adoption, the transformation plan should incorporate four aspects such as process, organisation, technology and information, according to Brightman report.

Brightman said: “A move to Cloud is not an IT project, it is a transformation, and to not treat it as such is fraught with peril.”